My friend Joy and I have been working on a tool to help small businesses during COVID-19 (and beyond!) If you think you or anyone could benefit from this, please feel free to let me know.
It’s basically an automated assistant that texts answers to frequently asked questions from customers like these:
>> What are your business hours and address?
>> What COVID-19 precautions are you practicing?
>> Are you currently open?
>> Do you have wifi?
>> What’s the menu link / what services do you provide?
We can also collect responses from the customers, and also follow up with notifications before appointments or send order status updates, etc.
All this is automated after filling out a form that just takes 5 minutes! 😊
We hope that especially during these times when it might be hard to hire new people (but also equally hard to free up time for existing staff), that this could provide some relief during peak hours. Technology should be used as a tool to help people do more human things, and we want to help you get rid of some of that redundancy that your team might be seeing – whether you’re an individual business, restaurant, salon, or even online service. 🚀
Feel free to try the magic out for yourself in our free demo.
This was a such fun project to build, and we are always looking for new ways to help! Please drop us a comment below or at michellehuang42@gmail.com if you have any feedback or suggestions.
